Hibahe Terms and Conditions — Complete Rules for Membership and Platform Use

1 General Terms & Conditions

Hibahe is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms and Conditions form a legally binding agreement between Hibahe and all of its registered members.

By using the Hibahe website, mobile app, or any related platform, you fully agree to the following terms and conditions. If you do not agree, please do not use Hibahe.

Hibahe reserves the right to amend these Terms and Conditions at any time. Notice will be posted on the platform, and continued use after the updated terms are published will be considered acceptance of those changes.

• These Terms and Conditions are published in Bengali, and the Bengali version is the authoritative text.
• All Hibahe services operate under an international gaming license.
• In any dispute, Hibahe's decision shall be considered final.
• If any provision of these terms is found unenforceable under applicable law, the remaining provisions will continue to apply.

2 Account Register

To open an account with Hibahe, you must provide accurate and complete information. If false or incomplete information is provided, Hibahe reserves the right to close the account.

Each person may register only one account. If multiple accounts are found under the same person, all accounts will be closed and all bonuses forfeited.

• Your real name, date of birth, and contact details must be provided at the time of registration.
• Members are solely responsible for the security of their own accounts.
• Do not share your password; Hibahe is not responsible for any unauthorized account activity.
• Transferring or selling your account to a third party is strictly prohibited.
• Hibahe may request identity verification documents at any time.

3 Age Verification & Eligibility

Hibahe is strictly for users aged 18 and above. Minors are prohibited from opening an account or participating in any gaming activity.

Hibahe takes age verification seriously. When in doubt, we may request a national ID, passport, or other government-issued document at any time. Transactions may be placed on hold until verification is complete.

• Registering with a false age will result in immediate account closure.
• If a transaction is made under a minor's name, all deposited funds may be forfeited.
• Parents and guardians must ensure that minors cannot access Hibahe.
• Respect the age limit for your own wellbeing and practice responsible gaming.

4 Deposits and Withdrawals

Deposits and withdrawals on Hibahe can be made via mobile banking, bank cards, and electronic wallets. All transactions are processed through secure encryption.

Identity verification must be completed before a withdrawal can be processed. It is recommended that the withdrawal method match the deposit method. Withdrawals to third-party accounts are not permitted.

• Deposited funds may only be used for gaming.
• If money laundering or any unlawful activity is suspected, transactions will be placed on hold.
• Withdrawal requests may take time to review.
• In the event of fraudulent transactions, the entire account balance may be forfeited.

5 Bonuses & Promotions

Hibahe offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which are detailed on the promotions page.

Wagering requirements must be met before bonus funds can be withdrawn. Bonuses will be cancelled if their conditions are not fulfilled.

• Each bonus may only be used once, unless otherwise stated.
• If bonus abuse is detected, the account will be closed.
• Hibahe reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being closed.
• Any unused bonus will be automatically removed once it expires.

6 Betting Rules

Certain basic rules must be followed for Sports Betting and other gaming on Hibahe. Bets cannot be cancelled once they have been finalized.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, Hibahe reserves the right to void the affected bet.
• Match fixing or any form of fraudulent betting is strictly prohibited.
• Hibahe is not liable for any discrepancies caused by network delays during live betting.
• Irregular or suspicious betting patterns will be investigated if detected.

7 Prohibited Activities

The following activities are strictly prohibited on the Hibahe platform. Any violation will result in immediate account closure and may lead to legal action.

• Opening or operating an account using a false identity.
• Abusing bonuses by creating multiple accounts.
• Hacking, cracking, or any other technical manipulation of the platform's software.
• Using the platform for money laundering or any unlawful financial activity.
• Defrauding, harassing, or threatening other members.
• Collusion or organized fraudulent betting.
• Using automated software or bots to place bets.

8 Account Suspension and Closure

Hibahe may suspend or permanently close an account under the following circumstances.

• In the event of a terms & conditions violation.
• Until identity verification is complete.
• Extended periods of inactivity.
• At the member's own request.
• For self-exclusion requests under the Responsible Gaming policy.

Before closing an account, Hibahe will endeavor to return any verified balance. However, if the closure is due to a breach of terms, the balance may be forfeited.

9 Privacy and Data Protection

Hibahe is committed to protecting your personal data. We never sell your information or share it with third parties without authorization.

• To learn more about how your data is collected and used, Privacy Policy Read.
• Information may be disclosed to authorities where required by law.
• The cookie policy is published separately on the website.

10 Limitation of Liability

Hibahe is committed to delivering reliable service; however, we do not accept liability for the following.

• Loss of game progress due to an internet disconnection.
• Service interruptions caused by third-party technical failures.
• Account damage resulting from unauthorized access.
• Changes to game outcomes caused by unexpected technical errors.

11 Dispute Resolution

If you have a dispute or complaint, please contact the Hibahe support team first. Most issues can be resolved through discussion.

• An initial response will be provided within 7 business days of a complaint being submitted.
• Complex matters may take up to 30 business days to resolve.
• If you are not satisfied with a decision made by Hibahe, you may appeal to the licensing authority.

12 Changes to Terms & Conditions

Hibahe may update these Terms and Conditions at any time. Members will be notified of changes via email or a notice on the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Check this page regularly.