Hibahe Privacy Policy — Our Full Commitment to Protecting Your Personal Information

Your privacy is our top priority at Hibahe. This policy transparently explains how we collect your information, how we use it, and how we keep it secure.

Last Updated: 2026
Our Commitment: Hibahe never sells your personal information to third parties. Read this privacy policy to understand exactly how we respect and handle your data.

1 About This Privacy Policy

Hibahe's privacy policy explains how we collect, use, store, and protect your personal information. This policy applies to the Hibahe website, mobile app, and all related services.

By registering an account on Hibahe or using any of our services, you agree to this privacy policy. We want you to know — protecting your privacy is our responsibility, not just a legal obligation.

Hibahe develops and enforces its privacy policy in accordance with Bangladesh's Digital Security Act and international data protection standards. We believe users should have full control over their own information.

This privacy policy may be updated at any time. Continued use of the platform after changes are made constitutes acceptance of the updated policy.

2 What Information We Collect

Hibahe collects your information in several ways. Below is a detailed breakdown of what data we collect and why.

Types of Information Example Reason for Collection
Identity Information Name, date of birth, national ID Account Verification & KYC
Contact Information Email, mobile number, address Account management & notifications
Financial Information Transaction history, wallet information Payment Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Information Gaming history, login times Service Improvement

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data is against Hibahe's policy.

  • Automatically collected information: cookies, log files, and browsing patterns.
  • Information provided at registration: name, email address, mobile number.
  • For identity verification: a copy of your national ID or passport.
  • At the time of transaction: information related to payment method and amount.

3 How Your Information Is Used

Hibahe uses your information only for specific, legitimate purposes. Your data is never used for anything else without your explicit consent.

  • Account Management: For registration, login, and profile updates.
  • Service Delivery: To ensure smooth gaming, betting, and transaction operations.
  • Security Assurance: To prevent fraud and unauthorized access.
  • Legal Obligations: To comply with applicable laws.
  • Contact: To send important notices, updates, and promotional offers.
  • Service Improvement: To improve your user experience.
  • Responsible Gaming: To identify and prevent potentially high-risk behavior.
You can unsubscribe from marketing emails at any time. However, important account notifications cannot be turned off.

4 Who We Share Your Information With

Hibahe never sells your personal information. However, limited data may be shared in certain specific circumstances.

  • Payment Processors: Information required to complete transactions.
  • Identity Verification Service: To complete the KYC process.
  • Law Enforcement: As required by law or by court order.
  • Licensing Authority: As required by regulatory authorities.
  • Technology Partners: Only information necessary for operating the service, under strict confidentiality agreements.

Before sharing any information with third parties, we verify that they follow equally high data protection standards. Our business partners are contractually obligated to keep your information confidential.

5 Cookie Policy

Hibahe uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyze site usage and improve our services.
  • Marketing Cookies: To show you relevant offers — you can opt out of these at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

6 Data Storage & Security

Hibahe protects your data using the latest technology and security practices. Our servers operate in secure data centers and undergo regular security audits.

  • All data is stored with 256-bit AES encryption.
  • SSL/TLS protocols are used for all data transmission.
  • Firewalls and antivirus software on our servers are updated regularly.
  • Staff are granted access only to the data they need (Least Privilege Principle).
  • In the event of a data breach, swift action is taken and affected parties are notified promptly.

Your data is deleted 5 years after account closure, unless required by legal obligations or an ongoing dispute.

If you notice any suspicious activity, contact Hibahe support immediately and change your password.

7 Your Rights Over Your Information

Hibahe believes you should have full control over your own data. The following rights are available to you.

Right to Access

You can request to view the data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your information in certain circumstances.

Right to Object to Processing

You may object to the use of your information for marketing purposes.

Right to Portability

You can request your data in a structured, portable format.

Right to Restriction

You may request that the processing of your information be restricted in certain cases.

To exercise these rights, contact Hibahe's support team. We will do our best to respond within 30 business days.

8 Privacy of Minors

Hibahe is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor has provided us with information, we will delete it immediately and close the associated account. If you believe your child has registered on Hibahe, please contact support right away.

9 Third-Party Services & Links

Hibahe's platform may include third-party game providers and services. These third parties have their own privacy policies.

  • Third-party game providers may collect a limited amount of data within their games.
  • Hibahe is not responsible for the privacy practices of third parties.
  • We recommend reading the policies of any third-party service before using it.
  • Hibahe works only with trusted and verified partners.

10 Privacy Policy Updates

Hibahe may update this privacy policy as needed. Members will be notified of significant changes via email or an in-platform notice.

The date of each update will be noted under the "Last Updated" section at the top of this page. Continued use of the service after any changes constitutes acceptance of the updated policy.

11 Contact Us

For any questions or concerns about this privacy policy, please contact Hibahe's support team.

  • Email: [email protected] (general inquiries)
  • Response time: typically within 1-3 business days.
  • Live chat is available for immediate assistance with urgent matters.
Any privacy-related request will be processed within 30 business days. We will do our best to respond faster in urgent cases.

Hibahe's Key Data Protection Features

We protect your privacy not just in words, but in practice.

End-to-End Encryption

All your data is encrypted from transmission through to storage. No one can intercept it in transit.

Secure Data Storage

Hibahe's servers are hosted in ISO-certified data centers with 24/7 monitoring and backups.

Two-Factor Authentication (2FA)

Enable two-factor authentication on your account for stronger security and to prevent unauthorized logins.

Fraud Detection

Our automated systems monitor account activity around the clock and flag any unusual behavior.

Privacy Controls

Manage your marketing communications and cookie preferences directly from your profile settings.

Regular Compliance Audits

Hibahe ensures proper compliance with its privacy policy through regular third-party audits.

Trust Us, Play Safe

Your data is fully protected at Hibahe. Register today and enjoy gaming with complete peace of mind.

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